community
data analytics
data engage
Luxury

Accelerating Self BI thanks to a federating community

A major group in the luxury goods sector with over 25,000 employees worldwide was keen to structure and disseminate best practices around self-BI, while also strengthening collaboration between business lines, in view of the growing adoption of Power BI.
Power BI has been deployed as part of a business intelligence modernisation strategy since 2022. Centralised semantic models (Retail and Supply) have been designed and maintained by the Data teams to make data access more reliable and facilitate the creation of reports aligned with business rules. To support this transformation, the HMBI team — a centre of expertise in BI and data visualisation — was established. Its aim is to provide a common framework, support usage, and guarantee consistency in business practices.
Despite this, several obstacles have been identified, including an increasing number of ad hoc technical requests, a lack of visibility on existing uses, and low awareness of HMBI's offerings among business units.

Share this Business Case

Challenges

This project aimed to :

Encouraging the sharing of knowledge and best practices
Promote the development of Self-BI skills in business departments
Create synergies between data profiles spread over 10 entities
Integrate data into operational activities
Enhancing the value of innovation stemming from field use
Raising the profile of HMBI’s offering

Solution

Support was structured around the creation of a Self-BI Business Units community, following a three-stage methodology:

Phase 1: Framing and identifying needs

10 interviews with 20 employees from different business lines
Summary of expectations
Organisation of 5 co-construction workshops with the HMBI team

Phase 2: Community launch

Inaugural event with plenary session, team building, goodies and cocktail reception
Presentation of the community’s challenges, objectives and commitments

Phase 3: Setting up promotional levers

Canal Teams dedicated to mutual support and exchange
SharePoint site centralizing resources (FAQ, documentation, tutorials, etc.)
Subject mapping to quickly identify available reports
Half-day coaching sessions with BI experts
Webinars on governance, use cases and data domains
Documented KPI dictionary (definitions, management rules, sources)
Monthly newsletter with news, roadmap, Power BI tips
Forums and success stories to showcase industry achievements
Events and data coffee: informal moments to strengthen the community dynamic

Benefits

The initiative quickly demonstrated its impact:

82 community members, including 7 ambassadors
22 end-to-end reports
23 expertise support
25 governance missions (templating, documentation, best practices)
11 half-day support
3500 visits to SharePoint
3 animated webinars
6 shared success stories
8 data coffee organised

Thanks to the collective momentum generated by HMBI, Self-BI is now better structured, better disseminated and fully integrated into business practices.

Would you like to benefit from our expertise?